You have 30 days from the day you receive your order to return an item if you’re not satisfied. Returned items must be in perfect condition, unworn, and include the original tags.

Because we process orders as quickly as possible, any changes or cancellations must be requested within 15 minutes of placing your order. After this period, orders are automatically processed in our system and requests made later cannot be accepted.

Once we receive your return, you’re eligible for a full refund.

To start a return, please contact our customer support by email at info@kickzhaven.com to request a return number and receive step-by-step instructions. Return shipping costs are the customer’s responsibility, unless the item is defective or the mistake was ours.

We provide free shipping on all orders throughout the United States, ensuring your Kickz Haven leather jacket arrives at your door at no extra cost.

At this time, we ship exclusively within the United States.

Once your order is dispatched, you’ll receive a confirmation email with a tracking number so you can follow your delivery every step of the way. You can also check the status anytime via our Track Your Order page.

We accept a wide range of secure payment options, including credit and debit cards such as Visa, Mastercard, American Express, and Maestro. You can also check out quickly using mobile payments like Apple Pay and Google Pay.